Message d'alerte Bouygues Telecom Lien cliquable

Mon offre

Termination of contract of 4G Box V2

I have received a 4G Box V2, as ordered, but the quality of the internet I receive is not suitable for the work I do online - it is no better than the 4G box it replaced.
I am still within my 30 days trial so would like to return the box please and cancel the contract, but it is not clear on the website how to do this. Please could someone email me through my account with instructions of how to do this, and where to return the box to. Thank you.

KIRSTI
KIRSTI

KIRSTI

Niveau
0
2 / 100
points

Réponses

Xavier
Xavier

Xavier

Niveau
4
5000 / 5000
points
Equipe

Hello Kirsti,

You can cancel your 4Gbox offer from your customer space in the "mon offre" section and then "vous n'avez plus besoin de votre ligne".

Once the offer is terminated, you can take your equipment back to Bouygues Telecom.

Xavier, Conseiller Bouygues Telecom
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