Message d'alerte Bouygues Telecom Lien cliquable

Bbox

When will i get refund?

70 euros were deducted from account for not returning the bbox, I had left france and returned to my country and had left the bbox with my friend who has now returned the box to the bougyes store, they have provided him an Attestation de depot under my name. I have not received any message from bougyes. Can anyone tell me when can i expect my refund?

NAKSHAT
NAKSHAT

NAKSHAT

Niveau
0
15 / 100
points
Gaëlle
Gaëlle

Gaëlle

Niveau
4
5000 / 5000
points
Equipe

Hello NAKSHAT,

Can you give me the date of return of the equipment in store please?
Can you send us by email to service.clients@bouyguestelecom.fr, the proof of return in store?

Have a good day,
Gaëlle, Conseillère de Clientèle Bouygues Telecom

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Téléchargez l’Appli Espace Client sur Android et iPhone
https://bytl.fr/EspaceClientMobile
..................

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Autres réponses

Gaëlle
Gaëlle

Gaëlle

Niveau
4
5000 / 5000
points
Equipe

Hello NAKSHAT,

Can you give me the date of return of the equipment in store please?
Can you send us by email to service.clients@bouyguestelecom.fr, the proof of return in store?

Have a good day,
Gaëlle, Conseillère de Clientèle Bouygues Telecom

..................
Téléchargez l’Appli Espace Client sur Android et iPhone
https://bytl.fr/EspaceClientMobile
..................

NAKSHAT
NAKSHAT

NAKSHAT

Niveau
0
15 / 100
points

The equipment was return on 01/03/2021 and I have mailed the attestation de depot to email address provided.

Cedric
Cedric

Cedric

Niveau
4
5000 / 5000
points
Equipe

Bonjour Nakshat,

Je prends la suite de Gaëlle et vous confirme que la restitution de votre matériel a bien été enregistré auprès nos services.

Nous avons émis un remboursement de 70€ en date du 03/03/2021.

Bonne journée.

Cédric, Conseiller Bouygues Telecom
..................
Téléchargez l’Appli Espace Client sur Android et iPhone
https://bytl.fr/EspaceClientMobile
..................