Message d'alerte Bouygues Telecom Lien cliquable

Ma facture

undue intrusion on my account

why will you try to deduct the 172.65 from my account on the 26th January. when i paid with my card on the 17th December 2020. i was charged 20 Euro for rejected transaction. please Kindly ensure the 20 euro is refunded back to my account.

TOSIN
TOSIN

TOSIN

Niveau
0
3 / 100
points

Réponses

Gaëlle
Gaëlle

Gaëlle

Niveau
4
5000 / 5000
points
Equipe

Hello,
After verification, the direct debit of January 26 is 141.87Euros, which corresponds to the invoice for the month of January.
The payment by credit card made on December 16 of 172.65 Euros corresponds to the invoice for the month of December.
The chargeback fee is 10 Euros and has been billed only once.

Have a good day
Gaëlle, Conseillère de Clientèle Bouygues Telecom

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