Message d'alerte Bouygues Telecom Lien cliquable

Mon offre

I would like to change my B AND YOU from 100 GB old offer to a new 200 GB offer.

I would like to change my B AND YOU package from 100 GB old offer to a new 200 GB offer currently, unable to join and change the services. the answer is i am already having a package and it is incomprehensible. I have options to cancel to another operator or the offers shown are at competitive prices. I have been calling 3179 and texting the assistance since days and unfortunately no luck to contact anybody totally, I have no option but to leave your service if I don't have the freedom to follow my choice and selection, i don't want to be forced to pay for package i am not satisfied with. hope there is someone who will help me out, thank you in advance and regards.

ASAD
ASAD

ASAD

Niveau
0
1 / 100
point

Réponses

Xavier
Xavier

Xavier

Niveau
4
5000 / 5000
points
Equipe

Hello Asad,

The B&you 200go offer is only accessible when opening a line. It is not accessible when changing the offer.

Xavier, Conseiller Bouygues Telecom
..................
Téléchargez l’Appli Espace Client sur Android et iPhone
https://bytl.fr/EspaceClientMobile
..................