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Ma commande

Can I use the 4G Box at a different address temporarily?

I want to get a 4G Box. I will be in France for 6 months at one address, then 2 months at an address close by (20kms away). Is it possible to take the 4G Box with me to the new address?

KATHARINE
KATHARINE

KATHARINE

Niveau
0
11 / 100
points

Réponses

Bonjour
Ce n'est pas possible, la 4G Box est utilisable uniquement à l'adresse de souscription. Pour une utilisation de deux mois hors de votre domicile vous pouvez utiliser le partage de connexion avec votre mobile
Cordialement

Hello Katharine,

To move a 4G box, you must contact customer service (1064) to verify that your new address is eligible for the offer (since it is reserved for certain specific geographic areas). If so, they will make the change of address for the contract and they cancel the 4Gbox to resubscribe for the new address.

Regards,
Zardrilokis.

KATHARINE
KATHARINE

KATHARINE

Niveau
0
11 / 100
points

Oh, @Zardrilokis that sounds brilliant. Just checking, I don't need anything else (just a FR mobile number to sign up with)...no landline, no internet, no Buoygues mobile service?

VANESSA
VANESSA

VANESSA

Niveau
4
5000 / 5000
points
Equipe

With a 4G box, you cannot change it to another address, unfortunately this is not possible.

Vanessa, Bouygues Telecom
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