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Internet Mobile et hotspots 3G/4G

Why can i not access internet when im abroad? My pack says 3 GB of internet in EU

Why can i not access internet when im abroad? My pack says 3 GB of internet in EU and i have switched on roaming but there is no internet!!! I have tried switching on or off but still nothing. I cannot contact the customer care lines even! Is this a joke guys?

SUBHRANIL
SUBHRANIL

SUBHRANIL

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