Message d'alerte Bouygues Telecom Lien cliquable

Ma facture

I have cancelled my Sim, why I am I still being charged?

I cancelled my SIM at the end of April because I am no longer in France, however I have still been charged the monthly amount for the last two months (in May and June). How do I resolve this and end the payments coming out of my bank?

MIMI
MIMI

MIMI

Niveau
0
0 / 100
points

Réponses

VANESSA
VANESSA

VANESSA

Niveau
4
5000 / 5000
points
Equipe

Hello Mimi, After verification, your igne was terminated on May 10. As of June 9, a refund is in progress in the amount of € 11.99 rest assured.

Vanessa, Bouygues Telecom
..................
Téléchargez l’Appli Espace Client sur Android et iPhone
https://bytl.fr/EspaceClientMobile
..................