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where did my parcel go?i track it and its said that its ready for pick up but its not yet there to the pick up point

i track my parcel through relais colis and its saying that its already for pick up to the relay point but its not yet there where did my parcel go?

SALVADOR
SALVADOR

SALVADOR

Niveau
0
9 / 100
points

Réponses

Xavier
Xavier

Xavier

Niveau
4
5000 / 5000
points
Equipe

Hello,

Following the closure of the majority of package relays, certain packages are returned to us after 15 days. Packages will be returned directly to your postal address. Can you check on your customer area that your address is up to date please?

Xavier, Conseiller Bouygues Telecom
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