Message d'alerte Bouygues Telecom Lien cliquable

Bbox

I would like to cancel my bbox subscription

Hello
I would be moving out from Paris to another country and hence would like to cancel my BBox subscription. I am on a 12 month contract and only 10 months have been over yet. Could you please call me on ************* in English to discuss the cancellation?

Thanks

NITI
NITI

NITI

Niveau
0
66 / 100
points

Réponses

Belline
GUY

Belline

Niveau
4
5000 / 5000
points

Hello , @ NITI R. a #conseiller will contact you to help you , cordially .

Laurie
Laurie

Laurie

Niveau
4
5000 / 5000
points
Equipe

Hello Niti,

I send ou a private message, if you don't find it, please check your spam folder to locate it.

Laurie, Conseillère Bouygues Telecom
..................
Téléchargez l’Appli Espace Client sur Android et iPhone
https://www.assistance.bouyguestelecom.fr/application-mob...
..................

NITI
NITI

NITI

Niveau
0
66 / 100
points

Hello Laurie

I have received an email for the cancellation of my BBox but they have charged me a penalty fees of 59 euros. I should not have been charged that because I am leaving France to move to London and provided them documents for that. Could you please call me on my cellphone to discuss and remove the fees?

Thanks