Message d'alerte Bouygues Telecom Lien cliquable

Bbox

How do I cancel my internet service? No reply from Bouygues

I left France to return to my native country. I sent in a letter to this effect, with proof of the end of my contract in France. It has been 3 weeks and I have not heard anything about the cancellation of my contract. I am not in France anymore and I do not speak French. What can I do?

ERIC
ERIC

ERIC

Niveau
0
32 / 100
points

Réponses

ERIC
ERIC

ERIC

Niveau
0
32 / 100
points

My friend has my Bbox. He tried to return it to a Bouygues store but they said that I need a cancellation number. ( I went to the store before I left and I was told that my friend could return it without a cancellation number )

ERIC
ERIC

ERIC

Niveau
0
32 / 100
points

Yes, I tried calling. The computer did not understand me when I said my account number (in French), and it was impossible to talk to a human.

I have already sent a letter saying that I wish to cancel.

ERIC
ERIC

ERIC

Niveau
0
32 / 100
points

No ideas? I have now been charged for a new month, against my will. I will keep a tab here of the total amount stolen by Bouygues, which I will update if they issue a refund or adjustment.

Total amount stolen: +12.99 E