How can I end my mobile subscription and pre-pay my last month's fee?
I am moving out of France and I will be closing my French bank account (which pays for my mobile subscription) in two days.
1. How can I terminate my contract after the 12th month (30 Aug 2019)? I cannot find the option on my Mobile app.
2. How can I prepay for the fees before closing the French Bank account? I tried changing the card with a non-French bank but it doesn't work.
Please help, thank you!
Réponses
Bonjour,
Afin de protéger vos données personnelles, je vous invite à me retrouver en conversation privée.
Mon message est susceptible de se retrouver dans vos courriers indésirables.
A tout de suite,
Fanny, Conseillère de Clientèle Bouygues Telecom
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Téléchargez l’Appli Espace Client sur Android et iPhone
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