How can I end my mobile subscription and pre-pay my last month's fee?
I am moving out of France and I will be closing my French bank account (which pays for my mobile subscription) in two days.
1. How can I terminate my contract after the 12th month (30 Aug 2019)? I cannot find the option on my Mobile app.
2. How can I prepay for the fees before closing the French Bank account? I tried changing the card with a non-French bank but it doesn't work.
Please help, thank you!
Réponses
- Anonyme
Anonyme
- Niveau
- 4
- 5000 / 5000
- points
Hello
I send your request to a #Conseiller who will answer you
Best regards
Bonjour,
Afin de protéger vos données personnelles, je vous invite à me retrouver en conversation privée.
Mon message est susceptible de se retrouver dans vos courriers indésirables.
A tout de suite,
Fanny, Conseillère de Clientèle Bouygues Telecom
..................
Téléchargez l’Appli Espace Client sur Android et iPhone
http://po.st/ECBytel
..................
Vous n’avez pas trouvé de réponse ?
-
-
How can I end my subscription mobile
I ordered sim card from 27th last month until now I am not yet receive it so I want to end my subscription. -
Bbox has NEVER worked!
Hi! I ordered my Bbox on Jan 26th. However it never activated since arrival. I called the customer service many times but NOTHING happened! Could anyone try to do...Hello Yuquan, First of all I want to apologize for the situation encountered. In view of this, I take charge today of regularizing the billing from the date on which your... -
How to change my option and packages?
Hi, I have been charged without my knowledge by bougues with subscription like iGirls etc. Also the package has a 24euro subscription with 20e discount every month. Now it's not...- Anonyme
Anonyme
- Niveau
- 0
- 57 / 100
- points
Hi in order to answer you, please confirm that it concern this phone number : 07 63 74 18 78 Indeed I read your last bill with this application for 35.88€. Here is...
-
-
-
Fanny a répondu
-
- Anonyme
Anonyme
- Niveau
- 4
- 5000 / 5000
- points
un anonyme a répondu
-
AISSA MA CRISTINA a posé une nouvelle question
-
