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Ma facture

Charged overlimit for making call to UK in B&You 40GB plan

I made a short call to a UK number and I found that my consumption states that I have been charged for international communication although the offer page stated unlimited calls to European destinations including UK. Please help.

GAURAV G.
GAURAV G.

GAURAV G.

Niveau
0
23 / 100
points

Yes...
You have unlimited calls and texts to France and UE phones ( landlines and mobiles )
while travelling inside UE ..Just remember that Swiss isn't inside UE , not included

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Autres réponses

GAURAV G.
GAURAV G.

GAURAV G.

Niveau
0
23 / 100
points

ohh I hadn't realised that.
So does it mean that I can call from UK (while travelling) to within UK and overseas, say France, for unlimited in my present package?

Yes...
You have unlimited calls and texts to France and UE phones ( landlines and mobiles )
while travelling inside UE ..Just remember that Swiss isn't inside UE , not included

CARLINE L.
CARLINE L.

CARLINE L.

Niveau
3
2640 / 5000
points
Equipe

Hello, I contact you in private message, to tell you more according to your offer. See you soon

Carline, Conseillère Bouygues Telecom
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