Message d'alerte Bouygues Telecom Lien cliquable

Réseau mobile

Poor internet connectivity

Bonjour,
This is to inform you that I am exeperiencing network issues and unable to use WhatsApp to voice call my parents in india. This issue persists even if I talk to them out in the open. It cause a lot of inconvenience, unable to talk to them properly.
My friends have similar plans from your esteemed organisation. They do not experience such mobile internet network issues. Could you please let me know where thé issue is? If there is Something i need to do from my side, kindly let me know. Kindly, resolve the issue as early as possible.
Regards,
Vishal

VISHAL V.
VISHAL V.

VISHAL V.

Niveau
0
32 / 100
points
chantoine
CHRISTOPHE A.

chantoine

Niveau
4
5000 / 5000
points

Which phone do you use ? Did you test your simcard in one of your friend's phone ?

Cette réponse vous a-t-elle aidé ?

1 votant

Non (0)

Oui (1)

100%

100% des internautes ont trouvé cette réponse utile

Autres réponses

chantoine
CHRISTOPHE A.

chantoine

Niveau
4
5000 / 5000
points

Which phone do you use ? Did you test your simcard in one of your friend's phone ?

VISHAL V.
VISHAL V.

VISHAL V.

Niveau
0
32 / 100
points

I use Redmi Note 5 Pro. Nous i haven't used it on my friends phone.

chantoine
CHRISTOPHE A.

chantoine

Niveau
4
5000 / 5000
points

It seems that this phone uses the following bands :
LTE band 1(2100), 3(1800), 5(850), 40(2300), 41(2500)

In France, we also use band 8 (800) which is very important for the coverage aspect and band 7 (2600MHz).

VISHAL V.
VISHAL V.

VISHAL V.

Niveau
0
32 / 100
points

Are you saying nothing can done besides buying a new phone ?

chantoine
CHRISTOPHE A.

chantoine

Niveau
4
5000 / 5000
points

If i'm right, this could be related to the specifications of your phone.

That's why i advised you to try your sim in another mobile phone, just to be sure.

VISHAL V.
VISHAL V.

VISHAL V.

Niveau
0
32 / 100
points

Merci Beaucoup ! I will try that and let you know soon.

MOHAMMAD MAMUNUR R.
MOHAMMAD MAMUNUR R.

MOHAMMAD MAMUNUR R.

Niveau
0
31 / 100
points

I don’t know