Simcard order
I have ordered my simcard on 11th of Feb and it said it was shipped. The estimated delivery was from 12th to 16th. Till this day (19th) I have not received it but I got an email saying my simcard is activated. I really need my simcard by this friday (22nd). I have already de-activated my old simcard (from a different company) and I have a trip to London. I was planning to bring my new sim card since when I was ordering it said that the it will be a fast delivery. Can someone help me? I am currently without a phone number.
Réponses
Hello,
I allow myself to go in private in order to answer you.
See you soon,
Dominique, Bouygues Telecom
..................
Téléchargez l’Appli Espace Client sur Android et iPhone
http://po.st/ECBytel
..................
Hello,
I hope you'll get it soon .
First , check your delivery address on your account in order to see if it's right
If your sim card is not delivered on thursday , go and get spare one from a Bouygues store.
Find a store below , entering your zip code
https://boutiques.bouyguestelecom.fr/
Then check it'll be working abroad
Regards
sorry, I didn't know how to respond but what do you mean Dominique??
Hello Soobin ,
Dominique ( he's a Bouygues Telecom helper ) means that he sent a DM to you ..
Did you find anything in your spams or anywhere else ?
Not that I know of. Nothing shows up on my email nor this account. Not sure how to access it.
It should be on your contact account email..
No matter , think of what I told you :
If you don't get your sim card on thursday , get a spare one in a store
I checked my email, none there.
Anyways, will I get charged additionally for getting a simcard at the store?
It could be 20 € .. :(
Try to have it for free or you'll ask for getting your money back later..
Hello,
I sending you a new email to follow your file.
Bouchera, Bouygues Telecom
..................
Téléchargez l’Appli Espace Client sur Android et iPhone
http://po.st/ECBytel
..................
I do get notification on my mail of this thread but somehow I do not receive any personal email. Anyways, it is already Wednesday and I have not received anything so far.
For the option of going to the shop, what should I do to get it for free?? because although I can receive a refund, i'm guessing that i'll have to go through a lot of paper works and phone calls for the refund.
Hello Soobin ,
How did you solve this trouble ?
Did you get spare one in a store ?
Yes I did. I could not get it for free. I paid 20 euro and the stole told me I can do something online so that it will refund me the 20 euro which my monthly bills will be automatically deducted. So can someone guide me through getting the refund?
Vous n’avez pas trouvé de réponse ?
-
-
Simcard purchased online didnt arrived request cancel order
I cancelled my order because i didnt receive the simcard.But now i was charged a Monthly bill for something i never used.please cancel it and return my money and cancel my... -
cancel simcard delivery
i like to cancel my simcard delivery what do i need to do ? here is my numbe ********** -
I cant call anywhere :(
I cant call anywhere and send any SMS from mobile phone. What is going on ? Also when somone try to call me only machine is appearing.Sorry I do not understand what 's the trouble ..
-
-