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Accès support via saas Safesforce impossible

Bonjour,
L'accès client via le portail Salesforce est impossible. Message :

We can’t log you in because of the following error.
ERROR_CREATING_USER: Duplicate Username.<br>The username already exists in this or another Salesforce organization. Usernames must be unique across all Salesforce organizations. To resolve, use a different username (it doesn't need to match the user's email address).

THIERRY L.
THIERRY L.

THIERRY L.

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