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Ma facture

huge first envoice

greetings
I bought 2 offers for 2.99 each. I just received the first invoice of 31.44 euros, knowing that I haven't registered to any other service. can you please help with this
regards

Anonyme
Anonyme

Anonyme

Niveau
0
1 / 100
point
MARIE CLAUDE
MARIE CLAUDE

MARIE CLAUDE

Niveau
4
5000 / 5000
points
Equipe

Hello Rachel,

This special offer is available only for 1 line at the same adress that is why one of your lines have the normal price ( without promotion) .
Thanks for your understanding .
Have a nice day

Marie-Claude, Conseillère Bouygues Telecom
..................
Téléchargez l’Appli Espace Client sur Android, iPhone ou Windows Phone http://po.st/ECBytel
..................

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Autres réponses

Hi Rachel,

Unfortunatly , only one low price plan was allowed to be bought .
( Specified in offer conditions )
So , the second one is full priced..
This is the reason why your invoice is so high.
Regards

MARIE CLAUDE
MARIE CLAUDE

MARIE CLAUDE

Niveau
4
5000 / 5000
points
Equipe

Hello Rachel,

This special offer is available only for 1 line at the same adress that is why one of your lines have the normal price ( without promotion) .
Thanks for your understanding .
Have a nice day

Marie-Claude, Conseillère Bouygues Telecom
..................
Téléchargez l’Appli Espace Client sur Android, iPhone ou Windows Phone http://po.st/ECBytel
..................