I ordered my sim on 10th January and still havent received
I ordered a replacement sim on 10th January after I lost my mobile. I have 2 lignes. I got the first 1 in 2 days but I still haven't received the second one. My online account says its already delivered. WHere is it?
Also, when I tried to reorder it, it said you will deduct 10euros from my account. Why should I pay when it is not my mistake?
- Anonyme
Anonyme
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- Anonyme
Anonyme
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Bonjour, j'ai commandé une carte SIM chez vous apres le vol de mon mobile depuis le 10 Janvier et je n'ai toujours pas reçu la carte SIM. Je pense que la carte SIM s'est perdue...
Que faire dans ce cas ?
Merci et bonne fin de journée.
Bonjour,
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A tout de suite,
Anais, Conseillère Bouygues Telecom
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